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FOR THE FUTURE
Every day, we act at every step in our value chain to transform our model, to preserve natural resources and ecosystems, limit our impact on global warming and improve working conditions. Sandro has also teamed up with the French start-up Fairly Made to provide its customers with detailed and transparent information that allows them to trace the steps involved in its creations, from manufacturing sites to raw-material origins.
Based at its Paris-based studios, Sandro’s design teams have been creating ready-to-wear collections and accessories with an elegant charm and a distinctive Parisian twist, since 1984.
Through its founders and creative directors, Evelyne and Ilan Chetrite, Sandro has developed a genuine community spirit, one that is generous and proud. Season after season, the fashion house has come to feel like an extended family.
Through the collections, our priority has always been to produce high quality fashion and make luxury and style accessible. Now, in addition to this comes an enhanced duty of responsibility with regards to people and the planet, as well as a desire to be transparent with customers.
For several years, Sandro has been stepping up its efforts to facilitate the transition towards more responsible and more sustainable fashion. Every day, we act at every step in our value chain to transform our model, to preserve natural resources and ecosystems, limit our impact on global warming and improve the working conditions of our partners' employees.
The road is full of challenges, but it is also rich in learnings.
Along the way, we wanted to open the doors of our company even wider, to show you what happens behind the scenes of our business.
SELECTING THE RAW MATERIALS
The starting point for creating our clothing and accessories is the selection and production of the raw materials used to make them. Upstream of our value chains is also where the most important part of the environmental impact of our sector lies.
We take the greatest care in selecting the materials we use. Our aim is to offer our customers high quality materials, such as cotton, linen, viscose, wool and cashmere, that have been cultivated with respect for both people and the planet. These come from natural animal or plant fibres that give them many qualities. To this end, we continue to increase the proportion of labelled eco-responsible raw materials in our supply, relying on the strictest existing international certifications.
Mindful of the environmental and social impact of each of the materials used to make our designs, we are now focusing our efforts on organic cotton, Ecovero certified viscose, RWS certified wool, LWG certified tanneries and the latest eco-responsible materials. Not forgetting the eco-responsible washing of our denim, recycled materials such as polyster, linen, etc.
These "responsible" materials pose a real challenge in terms of economics and supply. Essentially, stocks of these are limited and we do our utmost to guarantee their availability by strengthening our partnerships with our suppliers. Strengthened by these long-term partnerships, Sandro is able to share volume and visibility commitments to help the various players in the chain guarantee and secure their purchases.
What's more, at Sandro we want our creations to have a long life and for the beauty of our carefully selected, high-quality materials to last. This is why our quality experts provide care advice by material to help you look after your pieces in day-to-day life.
• 55% of our collections for men and women are eco-responsible
• 70% eco-responsible ready-to-wear and accessories in the Women’s collections
• 80% in the Men's collections
Cotton is the most widely produced natural plant material in the world and one of the most commonly used in the textile industry.
Organic cotton is both an ethical and an ecological choice. From sowing the seeds to harvesting the cotton, the plants are cultivated without pesticides, insecticides or chemical fertilisers, and GMO free. Its cultivation respects ecosystems, does not deplete the soil, consumes less water than conventional cotton and is non-toxic to producers.
Organic cotton remains rare and represents a tiny fraction of the world's cotton production. We work with those in the agricultural sector to ensure that, each year, more and more producers can make the shift to organic farming. This represents a real challenge for all those concerned about maintaining their yields and the sustainability of their farms. Our role at Sandro is to ensure, for customers and ourselves, that the organic cotton selected is produced under standardised conditions that satisfy the exacting requirements related to European regulations.
• In 2022, 90% of our T-shirts and sweatshirts and 50% of our full range of cotton products are made from certified organic cotton.
• 100% of the full range in organic cotton by 2025
RWS ("Responsible Wool Standard") certified wool
Warm and easily dyed, wool is a natural and durable material/fibre with many qualities. It can be found in our sweaters, costumes, cardigans, dresses, coats and even in some of our accessories.
Its environmental impact is linked to greenhouse gas emissions from livestock, soil degradation and animal welfare violations.
The wool complies with the "Responsible Wool Standard" (RWS) directive, which ensures that sheep are treated with respect to safeguard their well-being and that the land on which they feed and rest is responsibly managed.
• In 2022, 30% of the wool used by Sandro is RWS certified
• 100% RWS certified wool in 2025
Ecovero and FSC (Forest Stewardship Council) certified viscose
A staple of the textile industry, viscose is an extremely versatile material that allows you to create fabrics that are durable, soft, drapable and comfortable to wear.
It is obtained through a chemical process that recreates artificial fibres using plant cellulose from wood, cotton, bamboo or eucalyptus. As well as being polluting, the process consumes a lot of natural resources that a growing number of producers want to make more responsible, by taking action on both forest management and the fibre manufacturing process.
The FSC (Forest Stewardship Council) certification, which currently only concerns 5% of the world’s forests, is an international certification that promotes sustainable management of forests, whose trees are used in the manufacture of finished products made from wood or wood pulp, such as artificial textile fibres and packaging.
Beyond the responsible sourcing of wood fibre (FSC or PEFC certified), eco-responsible Lenzing™ Ecovero™ viscose is durable and breathable – similar to Lyocell Tencel – and the product of a manufacturing process subject to strict environmental standards imposed by the EU Eco Label. The production of Lenzing™ Ecovero™ fibres generates up to 50% less emissions and water consumption, compared to conventional viscose.
• In 2022, 35% of the viscose used by Sandro is certified as eco-responsible by the FSC or Ecovero label
• 100% Ecovero or FSC certified eco-responsible viscose by 2025
PRODUCING OUR CLOTHING AND ACCESSORIES
It is in design studios and garment workshops in the heart of Paris that the prototypes for the Sandro collections are made.
Production takes place at 110 partner sites in 30 countries, including: Portugal, France, Italy, Turkey, China, Morocco, Tunisia and the United States. The way we select our partners is driven, above all, by the pursuit of technical expertise that is often in short supply, while relying on social and environmental audits.
At this stage, the main issues we face relate to working conditions, the environmental footprint of the production sites and the health and environmental impacts of certain processes, such as dyeing, bleaching and tanning.
Sandro is continuously improving the traceability of its collections, retracing all the steps in its production chain. To make it ever more responsible, we are focusing on enhancing the audits conducted with our suppliers and reducing the environmental impact of the production process.
Producing less and producing better is a day-to-day concern for us. To that end, we are working on the very structure of the collections. For example, between 2017 and 2020, we reduced the size of our collections by 25%. By adjusting the volumes produced as best possible, our residual stock volumes at the end of the season decreased globally by 27% between 2018 and 2021, in spite of Covid.
Sandro is committed to ethical and responsible production. In fact, the majority of our suppliers and manufacturers are long-standing partners who have grown with Sandro's success around the world. We maintain privileged relationships with them and constantly encourage them to implement the highest environmental and social standards.
In order to separate the different stages in our production chain, we classify our suppliers according to our degree of proximity to them, from tier 1 to 4, tier 1 designating the final stage of the production process, i.e. the last step before placing the product on the market.
These conditions, particularly in the field of human rights and employment law, are formalised in our general conditions of purchase and Supplier Code of Conduct. To ensure that they are respected, we arrange regular audits by expert and independent third parties.
We rely on the expertise of the BSCI (Business Social Compliance Initiative), a corporate social compliance initiative aimed at improving working conditions in their international supply chains; the SMETA (Sedex Members Ethical Trade Audit) and WRAP (Worldwide Responsible Accredited Production) social audit protocols, the WCA (Workplace Conditions Assessment) programme and the SA 8000 standard for social responsibility relating to decent work.
• In 2021, all our suppliers signed our general conditions of purchase and Supplier Code of Conduct
By the end of 2022, 100% of our tier 1 suppliers will have been audited by recognised international organisations (BSCI, WRAP, SMETA, SA 8000 and WCA)
Reducing the environmental impact of our production process.
Energy consumption, natural resource management, pollution of the air and waterways associated with the dyeing and finishing processes. These are the indicators that we measure and reduce over the course of our collections.
We support our suppliers in obtaining internationally recognised environmental certifications. These allow us to progress towards production methods that are less polluting, emit fewer greenhouse gases and are more respectful of natural resources, ecosystems and workers' health.
In particular, we rely on ISO 14001 and Bluesign certification standards, which aim to integrate environmental concerns and improve the energy performance of organisations respectively; the LWG (Leather Working Group) certification, an audit protocol for sustainable and responsible leather production (gold, silver and bronze ratings), or the independent OEKO-TEX® STeP certification, which assesses production facilities at all processing levels of the textile and leather industry and aims to certify their health and ecological qualities and to guarantee the absence of products that are toxic to the body and the environment.
• 100% of our tier 1 suppliers have undergone social auditing
• 100% of our tier 2, 3 and 4 suppliers audited by 2025
• 100% of out tier 1-4 suppliers audited environmentally by 2025
As part of our commitment to move towards a more responsible fashion industry, one of our priorities is to offer greater transparency about where our pieces come from.
This is why, in partnership with the French green tech start-up Fairly Made, we're tracing the journey made by a number of our creations, starting with the Summer 2022 collection:
via a QR code on the product's label or on the product page of the website, we're providing—with complete transparency—information regarding the suppliers involved at every stage of the production chain.
From the origin of the raw materials to the manufacturing and processing plants, to the kilometres travelled before arriving at our warehouses, the traceability record outlines all these steps as well as the designated traceability score.
We're hoping to roll out this invaluable tool across all our collections by 2025.
THE TRANSPORT AND DISTRIBUTION OF OUR COLLECTIONS
After manufacturing, our collections are sent to our physical points of sale in 40 countries, or else go straight to customers, when they order online.
To reduce the impact of our distribution, we are working on the design and management of our points of sale and maximising the use of low-carbon transport and delivery methods.
Energy consumption and shop fittings
We strive to continually reduce energy consumption at our points of sale by using renewable energy and low-energy lighting as far as possible.
Furthermore, we favour recycled and recyclable materials for shop fittings. Since 2020, we have been working to redesign all our stores using a new, more environmentally-friendly concept incorporating responsible materials (lime-based mineral wall plaster, natural pigments and marble powder, wood from FSC labelled forests, etc.).
• Entire network of stores in France supplied with renewable energy.
• Lights in shop window displays turned off at midnight.
• All our outlets and renovations align with our new eco-responsible concept
• Our new shopping bags are made from 100% recyclable FSC certified paper with grey board reinforcements made from recycled and recyclable FSC certified cardboard.
Low carbon delivery
We are also developing low carbon delivery to make online shopping more sustainable. Wherever possible, we use innovative delivery services and encourage returns and exchanges to be made in store.
• Our e-commerce boxes are FSC certified and 100% recyclable. They are designed to be easily resealed and reused in the event of returns.
• Some of our e-commerce orders, especially in Europe, are dispatched from our stores closest to the delivery location, so as to limit the kilometres travelled
• Implementing reusable packaging solutions for our deliveries from 2022
A CARING SANDRO FAMILY
Because Sandro is as much about actual family as it is about being an extended family, our aim is to move towards more responsible fashion and cultivate the spirit of family, so that all staff feel involved and take part in the collective effort. This is the vision of the founder; a family open to all, that takes care of everyone and encourages all talents. Anyone who has worked, is working or will work at Sandro has felt, does feel, or will feel the human and authentic values of a brand that is committed to them.
Sandro caters for both men and women, with parity and equality at the heart of our values. At Sandro, men and women are all important.
• 92% women on the Management Committee (CODIR)
• 71% women worldwide
Training in sustainable fashion issues
Learning is a core value at Sandro. This is why we make training courses accessible to all our staff, so that they are aware of sustainable fashion issues and are as personally committed as we are collectively committed.
• Access to a training platform for all staff worldwide (in-store sales staff included)
• Content on sustainable fashion issues updated every month (customer awareness in store about the origin of materials, advice on use, etc.)
Being a big family means incorporating everyone's aspirations and allowing them to evolve according to their career and ambition. It is in this sense that Sandro supports its employees long term, so that they feel at home at Sandro.
• 54% internal mobility
• Average length of service: 6 years