Contact Sandro

For Archive sale, shipping times are extended to 10 business days. Returns can only be made by post. The amount of €7 corresponding to the return shipping costs will be deducted from your refund.

Customer Service can be reached by Chat, via our contact form and phone. 

If you have a complaint about an item you have purchased, please send us the reference number of the item concerned, a copy of your proof of purchase (failing that, the date, the amount, and the store where you bought it), a description of the problem, some photos, and tell us the store nearest to your home.

If you have any questions, please consult our FAQs.

Thank you for your understanding.
The Sandro team