Contact Sandro

Customer Service can be reached by phone on 00800 726 376 00 (toll free) or via the contact form.

You can find out how to cancel your order here.

We remind you that it is not possible to change your delivery address.

Outlet Sales: You have 30 days from the receipt of your parcel to return an item. Returning items from the Outlet is at your expense. The amount of 7 € corresponding to the return fee will be deducted from your refund. Returns can only be made by post. For Outlet items, delivery times will be extended to 10 working days.

Due to exceptional circumstances, customer service response times are unfortunately longer than usual. We apologise for the inconvenience and are doing our best to respond to every request as quickly as possible.

Thank you for your understanding.

Take care,

The Sandro team