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Customer Service can be reached by phone on 00800 726 376 00 (toll free) or via the contact form.
Due to the exceptional circumstances and reduced numbers of staff, customer service response times are unfortunately longer than usual.
We are very sorry about this and doing all we can to respond to each and every enquiry as quickly as possible.
With that in mind:
• If you have any questions, you can check the FAQ for answers to the most frequently asked questions.
• Deliveries are taking longer. This is because the hygiene measures introduced at our warehouse prevent us from processing your orders as quickly as we would normally.
For orders placed during online outlet sales, you have 28 days from receipt of your order to return an item by post (these orders cannot be returned to stores).
Thank you for your understanding.
The Sandro team